Privacy Policy

1. Introduction

Gerby ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials
• Billing and payment information
• Company name and business details
• Communication preferences

2.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary for a contract with you
• Legitimate interest: Processing is in our legitimate business interests
• Legal obligation: Processing is necessary for compliance with the law

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and services, subject to confidentiality agreements. We may also disclose data when required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@gerbylabs.com.